EasyPark Mobility Card Management

Core Functionality The EasyPark Mobility Card (formerly Garage Card) is a Visa-based physical card that allows users to pay for parking in garages without using the app. It is linked to your EasyPark account for centralized monthly invoicing.

1. Activation and PIN Retrieval

The card is not pre-activated. To secure and activate the card, you must retrieve your PIN via SMS.

• Trigger: Send an SMS to 1008.

• Keyword: PINCODE

• Response: You will receive a 4-digit PIN via return SMS within 30 seconds.

• Constraints:

  • Region: SMS to 1008 only works within the Netherlands.

  • Authorization: Must be sent from the mobile number registered to the specific card user.

  • Timeline: Retrieve the PIN before traveling to ensure the card is active for international use.

2. Contactless Payment Activation

For security, the card’s contactless (NFC) chip is disabled by default.

• To Enable: You must perform one physical transaction using the chip and PIN (inserting the card into a reader) at any payment terminal.

• Result: After this initial verification, the "tap-and-go" functionality is enabled for all compatible garage readers.

4. Forgot or Lost PIN

If you forget your PIN, the retrieval process is identical to the initial activation:

1. Send "PINCODE" to 1008.

2. The current PIN will be re-sent to your device.

3. If you enter the PIN incorrectly 3 times, the card may be blocked. In this case, contact EasyPark Business Support.