Decagon

Decagon

New knowledge base

• My garage parking is still active, what now?
• Autostop (In-Car Automation)
• Migration from Parkmobile & Park-line
• Saving and Finding Parking Zones
• Fines from Data Entry Errors (Zone/Plate)
• Parking Fine Investigation

Technical Help

• How do I remove notifications from the EasyPark app icon?

Pricing

• What are the costs of using EasyPark?
• Price change as of May 1, 2025: what’s changing?

Invoices

• How can I pay an outstanding invoice?

Download the Easypark app

• Has the EasyPark app been updated?

Subscription plans

• Easypark Small
• Easypark GO

Terms & Conditions, Privacy and GDPR

• Have EasyPark contacted me?
• New Terms & Conditions: per July 25, 2024
• Privacy and GDPR

EasyPark in-car app

• Apple CarPlay
• Android Auto

Riverty

• How can I avoid additional invoice fees?

Problems or malfunctions

• My charging cable is stuck, what can I do?

Account settings

• How do I change the subscription on my private account?
• How do I cancel my account as a business customer?

Contact

• How can I contact you?

Camera Parking

• Why was a parking session started while I wasn’t at the location?
• How do I enable or disable camera parking?

Fraud

• How can I recognize and prevent fraud?

Special Zones and Situations

• Can I use EasyPark to pay toll fees?

Access and requirements

• Are there any technical limitations when charging with EasyPark?
• What is a charging point operator (CPO)?